NetBackup status code: 9139
Explanation: The presence of passphrase backup files in the system, generated during the passphrase rotation process, indicates a failure in the last rotation operation. These files are supposed to be cleared upon a successful rotation.
Recommended Action: Perform the following as appropriate:
Remove the backup files in the
keystorefolder that have the_bkupsuffix and retry the operation.If the issue persists, collect the
nbcert,nbpxyhelper, andnbwebservicelogs and contact Cohesity Technical Support.
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.