NetBackup status code: 9145
Message: The given tag does not exist in the passphrase key file.
Explanation: The key record with the given tag does not exist in the passphrase key file.
Recommended Action: Perform the following as appropriate:
If the issue persists, remove all files from the
keystoredirectory, including any hidden files. Depending on your configuration, thekeystoredirectory isinstall_dir/var/vxss/credentials/keystore,install_dir/var/global/vxss/credentials/keystore,install_path\NetBackup\var\vxss\credentials\keystore, orinstall_path\NetBackup\var\global\vxss\credentials\keystoredirectory.Perform nbcertcmd -getCertificate with reissueToken option for all servers with which the host is registered and retry the operation.
If the issue persists, collect the
nbcert,nbpxyhelper, andnbwebservicelogs and contact Cohesity Technical Support.
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.