NetBackup status code: 1311

Message: Failed to recover key from KMS.

Explanation: The operation to recover the key in KMS failed.

Recommended Action: Perform the following as appropriate:

Confirm that the NetBackup KMS is configured.
If the operation runs with the REST API, the request payload may be invalid. Review the API documentation for the correct request payload.
If the operation continues to fail, contact Cohesity Technical Support.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.