NetBackup status code: 3365

Message: Failed to mark the snapshot as FINISHED.

Explanation: This error occurs during the NetBackup backup operation when NetBackup attempts to mark the MongoDB snapshot as FINISHED and encounters an error.

Recommended Action: Collect and review the logs that are shown for additional information: bpbrm, nbaapidiscv, and bpbkar. If the problem persists, collect the logs that are indicated and contact Cohesity Technical Support.

The logs are found at: Windows: install_path\NetBackup\logs\UNIX and Linux: /usr/openv/netbackup/logs/.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.