NetBackup status code: 3363

Message: Either the cluster or one of its nodes is down.

Explanation: This error occurs during the NetBackup Recovery operation when NetBackup validates whether the selected target MongoDB cluster or the nodes within the cluster are up and running.

Recommended Action: Make sure that the cluster and all the nodes of the cluster are in an Active state in MongoDB Ops.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.