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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 5517
NetBackup™ Status Codes Reference Guide

NetBackup status code: 5517

Message: Either the NetBackup version or the operating system of the recovery host does not meet the minimum requirements.

Explanation: This error occurs when the NetBackup version and the operating system on the media server do not meet the minimum requirements. The credential validation, backup, and recovery of Cloud object store protection features are only supported on the media server and operating system combinations shown:

  • NetBackup 10.1 or later with a RHEL media server.

  • NetBackup 11.0.0.1 or later with a SUSE media server.

Recommended Action: Perform the following as appropriate:

  • Review the operating system and version of the NetBackup media server.

    • If the media server is RHEL, you must use NetBackup version 10.1 or later.

    • If the media server is SUSE, you must use NetBackup version is 11.0.0.1 or later.

  • If the configuration does not meet these requirements, either upgrade the NetBackup media server or migrate the media server to a supported operating system.

  • After you make the required changes, reconfigure the Cloud object store credentials and retry the operation.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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