NetBackup status code: 1316

Message: Failed to decrypt data.

Explanation: NetBackup is not able to decrypt the data using the KMS key that is created in the cloud.

Recommended Action: Perform the following as appropriate:

Make sure that a valid KMS key exists on the cloud KMS and that the service account whose credentials are specified in NetBackup has access to it.
Make sure that the KMS key entry exists in NetBackup and is active.
Make sure that the service account has KMS decrypt permission.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.