NetBackup status code: 2064

Message: Job history indicates that no media is available

Explanation: When a job is run on a media server that is installed with invalid NetBackup software, there are some situations where the job starts, but media is not available for the job. In this case, the master server stops using that storage unit for a period of time (12 hours), and returns this error for jobs requested the storage unit.

Recommended Action: Make sure that media is available for the storage unit. If necessary, upgrade the software on the media server. Add media if necessary. If media is available, wait 12 hours until the storage unit can be used again. To make the storage unit immediately usable, run the following command on the master server to release the hold:

nbrbutil -releaseAllocHolds

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.