NetBackup status code: 2819

Message: Enterprise Vault policy restore error

Explanation: An error caused the restore of the Enterprise Vault data to fail.

Recommended Action: Try the following possible solutions in the order presented:

Ensure that the client server list contains entries for the master server and any media servers that can be used during a backup or restore.
Examine the status or the progress log on the client for messages on why the restore failed. Also, check the All Log Entries report on the server.
Check ownership and permission on directories where files are restored.
Check the NetBackup tar log for additional failure information. Also, check the Enterprise Vault server Event Viewer (application and system) for errors or clues.
Connect to the server where the Enterprise Vault front-end runs. Launch the restore by using the Backup, Archive, and Restore GUI.
Verify that you launched the restore correctly.
See the NetBackup for Enterprise Vault Agent Server Administrator's Guide.
Correct the problems that you find and retry the restore.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.