Child job appears hung for an extended period
In a NetBackup 11.1 environment, Cloud VM backup jobs may appear to hang when backup optimization takes longer than expected, especially for VMs with heavily fragmented disks.
A child job associated with a specific virtual disk shows no data transfer activity in the Activity Monitor for an extended period, giving the impression that the job is stuck or unresponsive.
:
To bypass the optimization process and allow the backup to proceed normally, add the following entry to the /cloudpoint/openv/netbackup/bp.conf file: