NetBackup status code: 9869
Message: Failed to get Deployment Summary for Snapshot Manager.
Explanation: The following can cause this issue:
Snapshot Manager, NetBackup, and cloud provider network connectivity.
Connectivity issues with the Snapshot Manager to cloud network connectivity when the Snapshot Manager is located in the cloud.
Recommended Action: Try one of the following as appropriate:
Check your network connectivity with the Snapshot Manager, NetBackup, and cloud provider.
Resolve any network issues with netstat or similar network diagnosis tool.
Review and update the Snapshot Manager credentials using option.
Review and update the cloud provider credentials or secret key.
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.