NetBackup status code: 9490

Message: Failed to list the AD or the LDAP servers.

Explanation: Unable to list the AD servers or the LDAP servers due to an internal error.

Recommended Action: Retry the operation and review the logs in the following directory for more details.

On Windows: install_path\NetBackup\logs\nbatd

On UNIX: /usr/openv/logs/nbatd

For more information, refer to the NetBackup Security and Encryption Guide. If the issue persists, visit the Cohesity Technical Support website. The Cohesity Technical Support website offers additional information to help you troubleshoot this issue.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.