NetBackup status code: 143

Message: invalid command protocol

Explanation: A poorly formed request was made to the NetBackup Request Daemon (UNIX) or to the Request Manager service (Windows). This error can be due to the following: mismatched versions of the product, corrupted network communication, or to a non-NetBackup process sending data across the port for the daemon or service.

Recommended Action: Examine the NetBackup error logs to determine the system that was the source of the data. On that system, determine the process that initiated the request. If it was a NetBackup process, verify that the process or command is compatible with the version of software on the server.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.