NetBackup status code: 217

Message: failed reading storage unit database information

Explanation: During its periodic checking of the NetBackup configuration, nbpem did not read the storage unit configuration.

Recommended Action: Do the following, as appropriate:

On a UNIX or Linux server, verify that the NetBackup Database Manager (bpdbm) process is running. On a Windows server, verify that the NetBackup Database Manager service is running.
Try to view the storage unit configuration by using the NetBackup administration interface.
For detailed troubleshooting information, create debug logs for nbproxy and bpdbm on the master server and retry the operation. Check the resulting debug logs. Also check the nbpem logs by using the vxlogview command.
Ensure that the correct master server is specified for the connection.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.