NetBackup status code: 295

Message: eject process could not obtain information about the robot

Explanation: This error occurs when the eject process cannot collect information about the robotic library and its associated MAPs and volumes.

Recommended Action: For detailed information about why the process fails, review the Vault debug log in the following directory:

UNIX and Linux: /usr/openv/netbackup/logs/vault

Windows: install_path\NetBackup\logs\vault

Also review the summary.log in each of the sidxxx directories that had problems:

UNIX and Linux: /usr/openv/netbackup/vault/sessions/vault_name/sidxxx

Windows: install_path\NetBackup\vault\sessions\vault_name\sidxxx

(where xxx is the session ID)

Correct the error and rerun the Vault session, vlteject command, or vltopmenu eject command.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.