NetBackup status code 9885

Message: Snapshot Manager server fails to retrieve the specified cloud domain type information, against the specified plug-in instance.

Explanation: The specified cloud domain types azurecloud or awscloud, for the specified cloud plug-in, cannot be retrieved.

Recommended Action: Ensure that the NetBackup services and Snapshot Manager server containers are running. Confirm the connectivity between the NetBackup primary server, the Snapshot Manager server, and the cloud service provider. Retry the operation.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.