NetBackup status code: 9140

Message: Directory is empty.

Explanation: The keystore directory does not contain any private key files. This error code indicates that there is no active NBCA certificate issued to the host. Determine if the environment is an ECA only setup.

Recommended Action: Collect the nbcert, nbpxyhelper, and nbwebservice logs and contact Cohesity Technical Support.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.