NetBackup status code: 5538

Message: Incorrect ownership is specified for the download staging path.

Explanation: Incorrect directory ownership at the temporary staging location caused the backup to fail. If you installed NetBackup using the service user or a root user, the same user must have ownership of the staging area folder.

Recommended Action: Provide the correct ownership to the NetBackup user for the temporary staging area. The NetBackup user must have read, write, and run permissions to the specified folder. Then retry the backup.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.