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  1. Home
  2. NetBackup™ Release Notes
  3. Operational notes
  4. NetBackup administration interface operational notes
  5. Unable to cancel log collection after web service restart
NetBackup™ Release Notes

Unable to cancel log collection after web service restart

If NetBackup web services are restarted while a log collection is in progress, the log collection cannot be cancelled from the NetBackup Web UI.

This happens because log collection requests that were already running are not retained after the web services restart. As a result, the Cancel option in the Web UI displays No Entity Found error message.

Workaround: The log collection can still be cancelled using the NetBackup command line.

./nblogadm --action cancelcollection --recid {collectionId} --api

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