Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. NetBackup™ for MySQL Administrator's Guide
  3. Troubleshooting MySQL operations
  4. Error while backup of MySQL asset
NetBackup™ for MySQL Administrator's Guide

Error while backup of MySQL asset

The following table describes the problem that might occur when you back up MySQL asset. Backup jobs fail with error code 6.

Table: Error while backing up MySQL assets

Error message or cause

Explanation and recommended action

Failed to backup the requested files.

Verify the MySQL service is up and running on client.

  • Contact Cohesity Technical Support and share bphdb and nbmysql logs from backup client.

SSL connection error: SSL_CTX_set_default_verify_paths failed

  • Verify the connection to MySQL instance works with the provided SSL certificates.

  • Assign valid certificates to the SSL environment variables.

  • Verify the permissions and owner assigned to certificates.

Feedback

Was this page helpful?
Previous

Error while removing MySQL asset

Next

Error while restoring MySQL asset image

Feedback

Was this page helpful?