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  1. Home
  2. NetBackup™ NAS Administrator's Guide
  3. Section II. Using NAS-Data-Protection (D-NAS)
  4. Troubleshooting
NetBackup™ NAS Administrator's Guide

Troubleshooting

This section includes the following topics:
  • Troubleshooting

  • Setting the log level

  • Logging directories for Linux platforms

  • Logging folders for Windows platforms

  • Logging folders for multi-stream restore

  • Exclude list is not working during backup

  • Restore from a snapshot fails with status 133

  • Backup from snapshot jobs do not start after the snapshot job completes successfully

  • Backup from snapshot fails with error 50

  • Backup from snapshot parent job fails with error 4213: Snapshot import failed

  • Backup host pool creation fails with the error "Failed to fetch host list"

  • Snapshot job fails and the snapshot command does not recognize the volume name

  • Accelerator enabled incremental backup of NetApp NAS volume

  • Snapshot method: Auto

  • Backup from snapshot jobs for NAS-Data-Protection policy fail with error 4213

  • A full VCT-enabled indexing job runs, when followed by a non-VCT indexing job with a backup host prior to version to 10.3

  • Backup from snapshot jobs for NAS data protection policy fail with error 927

  • Error code: 930: No supported media server is available in the All_Media_Server_Pool to use to backup the NAS shares.

  • Restore from NAS array volume fails with the status: 174 Media manager - system error occurred.

  • NAS job fails with the error: Crawler process timed out after 600 seconds waiting for streams to attach with shared memory.

  • D-NAS backup fails with the error: The file system crawler process timed-out waiting for streams to attach with shared memory. (3003)

  • Isilon backup from snapshot failed with the Snapshot cannot be mounted error.

  • Discovery and snapshot operations fail with the errors 156 and 1542

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