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  1. Home
  2. Cohesity Cloud Scale Technology Manual Deployment Guide for Kubernetes Clusters
  3. Section IV. Maintenance
  4. Troubleshooting
  5. Troubleshooting AKS and EKS issues
  6. Resolve an issue related to KMS database
Cohesity Cloud Scale Technology Manual Deployment Guide for Kubernetes Clusters

Resolve an issue related to KMS database

Installation logs at /mnt/nblogs/setup-server.logs display an error message with other details. In this scenario, you must configure KMS manually.

Error: Failed to create KMS database

To resolve this issue, execute the following command in the primary server pod:

kubectl exec -it -n <namespace> <primary-server-pod-name> -- /bin/bash

Refer the NetBackup Security and Encryption Guide for configure KMS manually:

For other troubleshooting issue related to KMS, refer the NetBackup Troubleshooting Guide.

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