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  1. Home
  2. Cohesity Cloud Scale Technology Manual Deployment Guide for Kubernetes Clusters
  3. Section IV. Maintenance
  4. Troubleshooting
  5. Troubleshooting AKS and EKS issues
  6. Deployment fails with private container registry and Postgres fails to pull the images
Cohesity Cloud Scale Technology Manual Deployment Guide for Kubernetes Clusters

Deployment fails with private container registry and Postgres fails to pull the images

When using third-party registry for container images, the following error message is displayed for some images:

Warning Failed 8m1s (x5 over 10m) kubelet Failed to pull image
"reg3rdpartyshan.azurecr.io/netbackup/postgresql-upgrade:16.9.1.0-0003": failed to pull and unpack image
"reg3rdpartyshan.azurecr.io/netbackup/postgresql-upgrade:16.9.1.0-0003": failed to resolve reference
"reg3rdpartyshan.azurecr.io/netbackup/postgresql-upgrade:16.9.1.0-0003": failed to authorize: failed to fetch anonymous token:
 unexpected status from GET request to 401: https://reg3rdpartyshan.azurecr.io/oauth2/token?scope=repository%3Anetbackup%2Fpostgresql-upgrade%3Apull&service=reg3rdpartyshan.azurecr.io
Unauthorized
Warning Failed 8m1s (x5 over 10m) kubelet Error: ErrImagePull

Workaround:

This is a transient error. Delete the pod. After the pod is up and running, ensure that you do not see the same error again.

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