Limitations on SharePoint Server backups and restores
The following limitations exist when you perform backups and restores of SharePoint Server:
Due to Microsoft API limitations, NetBackup does not support backups of the Application Registry service application.
Project Server databases are not protected.
Reporting Services are not supported.
The FAST Search service application under SharePoint is not protected.
The following cannot be redirected to another web application:
Documents and folders
Farm Configuration database and Single Sign-on database
Index Files or Index database
NetBackup does not support restores of customized SharePoint Solution Packages (
.wsp) or third-party Web Part customizations.Web Parts on the home page of the site collection and subsite do not retain their formatting when you restore with GRT at the site collection and subsite level.
NetBackup does not support GRT restores of deleted lists and PerformancePoint Dashboards. For example, Microsoft OneDrive sync fails after you perform the GRT restore of the list or the OneDrive web app that is deleted.
Restoring a SharePoint Help Search database and index files results in a successful restore. However, the SharePoint Help Search is not extended to use the restored database and index files.
When you direct items to a file system, any list items you selected are not restored and appear as 0-KB files.
(SharePoint 2016 and later) restore jobs related to the template fail with an error message.
For limitations on operations with Granular Recovery Technology (GRT), see the following topic:
See Limitations and conditions for restores that use SharePoint Granular Recovery Technology (GRT).
The SharePoint agent is supported in FIPS-compliant mode. SharePoint internally uses encryption algorithms that do not comply with FIPS standards. The Windows FIPS policy blocks the MD5 hashing algorithms that SharePoint uses. Therefore, the OS-level FIPS policy should be disabled for the SharePoint restores for successful operation. Note that NetBackup-FIPS is supported for protecting SharePoint. See the following articles for more details:
Redirected restore functionality is not supported with SQL availability group (Always On) configuration.