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  1. Home
  2. Cohesity Data Cloud for NetBackup™ Administrator's Guide
  3. Troubleshooting
  4. The client direct backup fails with status code 83: media open error
Cohesity Data Cloud for NetBackup™ Administrator's Guide

The client direct backup fails with status code 83: media open error

When running a backup job, the process may fail with status code 83: media open error in the Activity Monitor.

In the Activity Monitor, you may observe the following error messages:

Error  nbpem (pid=1710263) backup of client <client_name> exited with status 83 (media open error)
end writing 
Critical bpbrm Client Direct plugin not available (2060009)
Info bpbkar (pid=0) done. status: 83: media open error

To resolve this issue, install Direct-IO plug-in on the client and run the backup job again.

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