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  1. Home
  2. NetBackup™ Deduplication Guide
  3. MSDP cloud support
  4. About MSDP cloud immutable (WORM) storage support
  5. Troubleshooting the errors when disk volume creation using web UI fails
NetBackup™ Deduplication Guide

Troubleshooting the errors when disk volume creation using web UI fails

Creating a disk volume with web UI can fail due to incompatible older versions of media or storage servers. Ensure that both the media and storage servers are 10.3 or later.

The following error messages indicate the incompatibility of media or storage servers:

  • One or more invalid arguments

    This error appears because you entered invalid inputs or media server is incompatible. Verify the inputs and ensure that both the media and storage servers are 10.3 or later.

  • The object "<bucket>/<disk volume name>/lockdown-mode.conf" or the object "<bucket>/<disk volume name>/lsu-worm.conf" does not exist, or neither object "<bucket>/<disk volume name>/lockdown-mode.conf" nor object "<bucket>/<disk volume name>/lsu-worm.conf" exists

    Storage server has failed to create cloud volume. The disk volume can still be created if a cloud volume is created using msdpcldutil. Retention mode and retention range of the volume that set by msdpcldutil are retained. The web UI inputs are ignored.

    See msdpcldutil topic in the NetBackup Commands Reference Guide.

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