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  1. Home
  2. NetBackup™ Installation Guide
  3. Removing NetBackup server and client software
  4. Removing NetBackup server and client software from Windows servers, clusters, and clients
NetBackup™ Installation Guide

Removing NetBackup server and client software from Windows servers, clusters, and clients

Use the following procedures to remove NetBackup software and NetBackup configuration and catalog information.

To remove NetBackup server and client software

  1. (Conditional: cluster only) Follow the instructions in your cluster documentation for removing a group.

    No method exists to remove NetBackup from multiple nodes at the same time.

  2. (Conditional: client only) If the NetBackup Backup, Archive, and Restore interface is open, close it.

    If either of these interfaces is open when you try to remove NetBackup, a failure may occur that forces you to restart this procedure.

  3. Select Start > Settings > Control Panel.
  4. On the Control Panel window, select the appropriate utility for installed programs and applications.
  5. On the Currently Installed Programs list, click Cohesity NetBackup for servers and clusters. Select Cohesity NetBackup Client for clients.
  6. Click Remove.

    For Windows, after you click Yes to continue, another dialog box may appear to inform you that PBX is still running.

    Select Do not close applications. (A reboot will be required.) to continue with NetBackup removal. PBX is stopped and restarted automatically as needed for removal.

  7. (Conditional: server and cluster only) Remove the NetBackup deduplication user directory as follows:

    In the Documents and Settings directory, delete the purediskdbuser directory.

    The virtual host name security certificates are automatically removed from the shared drive of the cluster as a part of NetBackup server software removal.

Use the following procedure to remove NetBackup server software and save NetBackup configuration and catalog information.

To remove and save NetBackup configuration and catalog information

  1. Select Start > Settings > Control Panel.
  2. On the Control Panel window, select the appropriate utility for installed programs and applications. .
  3. In the Currently Installed Programs list, click Cohesity NetBackup .
  4. Click Change. This action lets you modify, repair, or remove NetBackup.
  5. On the Program Maintenance dialog box, select Remove.
  6. Clear the check mark next to Remove all NetBackup Configuration, Catalog, and Log files to disable this function. (The box is checked by default.)
  7. Click Next.
  8. If you enabled NetBackup Access Control, NetBackup placed several files on clients and servers. These files can be divided into the following categories:

    NetBackup application temporary files

    These files are removed with NetBackup.

    Individual user (cache) files

    NetBackup creates cached certificates for client and server NetBackup applications. These files reside within the \NetBackup directory. These files typically have a name that is consistent with a DNS entry for a network interface, such as machine.company.com. Example directory entries are as follows:

    user\Local Settings\Application Data\VERITAS\NetBackup\pc.comp.com

    user\Local Settings\Application Data\VERITAS\NetBackup\dhcp

    These files are created with the command bpnbat -LoginMachine. If you plan to reinstall NetBackup on the same computer at a later date, do one of the following:

    • Preserve the certificates in the \NetBackup directory.

    • If you do not preserve the certificates, you must provide the computer identity password as originally set on the Root+AB broker. As an alternative, you can reset the password on the Root+AB broker when you reinstall. See the NetBackup Security and Encryption Guide.

  9. Remove the NetBackup deduplication user directory as follows:

    Note:

    This step is necessary only if you upgraded to version 11.2 from a previous or earlier version of NetBackup.

    In the Documents and Settings directory, delete the purediskdbuser directory.

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