NetBackup status code: 23
Message: socket read failed
Explanation: A read operation from a socket failed.
Recommended Action: Do the following, as appropriate:
Check the NetBackup Problems report for clues on where and why the failure occurred. If you cannot determine the cause from the Problems report, create debug log directories for the processes that could have returned this status code. Then, retry the operation and check the resulting debug logs.
Corrupt binaries are one possible cause for this error.
Load a fresh bptm from the install media to try to resolve the problem.
The following information applies only to Sun Solaris:
Verify that all operating system patches are installed.
See the Operating Notes section of the NetBackup Release Notes.
The following information applies only to Windows systems:
Verify that the recommended service packs are installed.
The NetBackup media server is an 8.0 or earlier version and you have disabled insecure communication in NetBackup. If you want to continue with the host connection, do one of the following:
In the NetBackup Administration Console on the master server host, select with the NetBackup 8.0 and earlier hosts option.
Specify the nbseccmd -setsecurityconfig -insecurecommunication on command.
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.