NetBackup status code: 310
Message: Updating of Media Manager database failed
Explanation: This error occurs when Vault physically ejects tapes but fails to update the EMM database to reflect the eject operation. A typical reason for this failure is that EMM detected a mismatch between the media type and its volume group.
Recommended Action: To find the root cause of the error, review the Vault debug logs in the following directory:
UNIX: /usr/openv/netbackup/logs/vault
Windows: install_path\NetBackup\logs\vault
To fix the issue may involve making configuration changes.
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.