Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. Device management status codes
  4. Device management status codes
  5. Device management status code 69
NetBackup™ Status Codes Reference Guide

Device management status code 69

Message: Request terminated because media is unmountable

Explanation: A mount request has been canceled because the media being requested is not mountable. The same media has been found to be unmountable in at least two different drives.

Recommended Action:

  • Check integrity of the drive, drive path, and media.

  • Verify that the media is not a misconfigured cleaning tape.

Feedback

Was this page helpful?
Previous

Device management status code 66

Next

Device management status code 70

Feedback

Was this page helpful?