NetBackup status code: 2813

Message: NDMP policy restore error

Explanation: An error caused some or all of the files to fail the restore operation.

Recommended Action: Try the following possible solutions in the order presented:

Ensure that the client server list contains entries for the master server and any media servers that can be used during a backup or restore.
Examine the status or the progress log on the client for messages on why the restore failed. Also, check the All Log Entries report on the server.
Check the ownership and permission on directories where files are restored.
Verify that the destination NDMP host supports DAR. If not, disable DAR.
Check the ndmpagent (Originator ID 134) log for additional failure information.
Check the NetBackup bptm log for additional failure information.
Check that the Force rollback even if it destroy snapshots option of the point-in-time rollback restore is set (checked) or not set (unchecked).
For more information on rollback restore, please see the NetBackup Replication Director Solutions Guide.
Correct the problems that you find and retry the restore.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.