NetBackup status code: 2842

Message: Restore failed due to failure to read the VMware bitmap

Explanation: The restore operation is unable to retrieve the VMware bitmap from the backup image, which indicates that the backup image is defective.

Recommended Action: If another backup copy exists, make that image the primary copy and attempt to restore from it. For additional information, check the job details in the Activity Monitor, the bprd log on the master server, and the bptm log on the media server.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.