NetBackup status code: 2845

Message: Restore failed due to failure to retrieve the bitmap

Explanation: The restore operation cannot retrieve the backup image bitmap from the NetBackup internal database, which indicates that the backup image is defective.

Recommended Action: If another backup copy exists, make that image the primary copy and attempt to restore from it. For additional information, check the job details in the Activity Monitor, the bprd log on the master server, and the bptm log on the media server.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.