NetBackup status code: 2827

Message: Client failed to connect to the media server for restore

Explanation: The client cannot connect to the media server for a restore operation.

Recommended Action: Try the following possible solution in the order presented:

From the master server, ping the master and all media servers by using the host names in the storage unit configuration.
Check that all services are running on the media server.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.