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  1. Home
  2. NetBackup™ Flex Scale Installation and Configuration Guide
  3. Upgrading the firmware in NetBackup Flex Scale cluster
  4. Upgrading the firmware
  5. Updating the firmware in NetBackup Flex Scale clusters using the UI
NetBackup™ Flex Scale Installation and Configuration Guide

Updating the firmware in NetBackup Flex Scale clusters using the UI

You can upgrade the firmware of the cluster nodes from the NetBackup Flex Scale GUI. Before you begin the firmware upgrade process, ensure that all the nodes in the cluster are up. You can install the firmware packages that are downloaded from the Download Center of the Veritas Support website to a Windows system that can access the Download Center and the cluster nodes. Installing firmware packages that are downloaded from the Veritas website ensures that you only install the firmware packages that are verified and tested by Veritas. You can choose to download and install firmware packages from vendor sites. However, these packages are not validated by Veritas.

Ensure that the firmware version of the appliance components is updated to the latest versions as listed in the appliance compatibility list (ACL) on the Veritas website ( https://sort.veritas.com/netbackup/acl). Alerts are raised if the firmware version of the components is not supported in the ACL. You can view the alerts in the Alerts area of the dashboard or by navigating to Settings > Alerts management.

To update the firmware on cluster nodes:

  1. Sign in to the NetBackup Flex Scale web UI and in the left pane click Cluster Management > Cluster settings > Software management > Firmware upgrade.
  2. To upload a firmware package from the Windows system where you had downloaded the firmware package earlier, click Upload file.

    Select the file and then click Upload.

    After uploading the package, it is displayed under Downloaded package files.

  3. To install the firmware package, under Downloaded package files from the Actions menu (vertical ellipsis) click Start update. If the firmware package was downloaded from the vendor site, you are prompted to confirm if you want to proceed with the installation. If you want to proceed, click Continue.
  4. To upgrade the firmware on all the nodes simultaneously click Parallel. To upgrade the firmware on each of the nodes successively, click Rolling.

    A success or failure notification is displayed on the top of the page. To view detailed status, click View details.

    If the firmware upgrade is completed successfully, a notification about the successful upgrade is displayed on the top of the page. The current version displayed on the page is updated to the firmware package version and the status of the firmware package in the Downloaded package files changes to Installed.

    On the Infrastructure > Nodes tab, the Firmware version column shows the firmware package version. You can click the version to view the firmware version of each of the components.

    If the firmware upgrade fails, a notification about the failure is displayed on the top of the page and the status of the package in the Downloaded package files is set to Available. To view details about the failure, click View details.

  5. Update the acl_info.json ACL file on the nodes.

    See ACL configuration.

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