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  1. Home
  2. NetBackup™ Flex Scale Administrator's Guide
  3. NetBackup Flex Scale infrastructure monitoring
  4. Monitoring hardware components
NetBackup™ Flex Scale Administrator's Guide

Monitoring hardware components

After you configure the cluster, you can monitor the hardware components using the NetBackup Flex Scale UI or the Appliance Shell Menu. If a problem is detected, the following notification mechanisms can be used to view and report the issue:

  • View alerts on the Dashboard or the Settings > Alerts and notifications option of the web interface.

    See About the NetBackup Flex Scale infrastructure management UI.

    See About alert management.

  • Send email alerts.

    See Setting up email alerts.

  • Send SNMP alerts.

    See Setting up SNMP alerts.

  • Share hardware monitoring information for analysis and troubleshooting with Veritas Support using Call Home.

    See Configuring Call Home settings.

  • Locate disks.

    See Locating the disks.

  • Monitor deviations.

    See Monitoring deviations in firmware, driver, and utilities.

Using the NetBackup Flex Scale web interface

The Hardware tab on the Monitor > Infrastructure page shows the status of the hardware components for each of the nodes. If a problem occurs and Call Home is enabled, the diagnostic data is automatically sent to Veritas Support and a support case is automatically created. This option helps to provide proactive service and leads to a faster resolution of any hardware issues.

You can monitor the following hardware components in the web interface:

  • Adapters

  • CPU

  • DIMM

  • Fan

  • Fibre Channel HBA (if installed)

  • Hard disk

  • Network card

  • PCI

  • Power supply

  • RAID

  • SSD

  • Temperature

If a hardware component fails or reports an error, an alert icon is displayed next to the component and the node it belongs to.

Using the shell menu

You can also use the Veritas Appliance shell menu to check the health and status of the hardware components. After logging in to the shell menu, you can use the following commands to monitor the status:

Command

Description

show hardware-errors

View hardware component faults and errors

show hardware-health node [component=]

View the status of a specific hardware component. The Item parameter specifies the component for which the data is queried. The following options are available. The default option is All.

Note:

Some of the options might vary based on the hardware platform.

  • All

  • Product

  • Fan

  • CPU

  • RAID

  • Power

  • PCI

  • Network

  • DIMM

  • SSD

  • Firmware

  • Driver

  • Utility

    (Only for Hewlett Packard Enterprise hardware)

  • Array

    (Only for Hewlett Packard Enterprise hardware)

  • PhysicalDrive

  • LogicalDrive

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