Replacement procedure for power supply
This topic describes the process for replacing a power supply unit in a NetBackup Flex Scale node. Each node contains two power supply units. If one of the PSUs fails, the node can function. If both the units fail, the node becomes unhealthy.
The following section describes how to identify a power supply failure from NetBackup Flex Scale:
A node can tolerate failure of a single power supply unit. However, you are required to replace the failed power supply unit.
If both the power supply units fail, the node is shown as unhealthy because the node is down. In the NetBackup Flex Scale infrastructure management UI, navigate to to view the health of the nodes. If the NetBackup Flex Scale infrastructure management UI is running on the node where the failure occurs, the UI fails over to another cluster node.
The following section describes how to identify a power supply failure from third-party tools:
The HPE Integrated Lights-Out (iLO) remote console shows a failure. Navigate to and note the status of the malfunctioning power supply unit.
Before you contact the hardware vendor for replacing the failed component, collect AHS logs. To collect the AHS logs, in the NetBackup Flex Scale infrastructure management UI, navigate to .
Contact the hardware vendor to replace the hardware component. An HPE representative replaces the power supply.
After the hardware vendor notifies you that the hardware component is replaced, verify that the issue is resolved.
Reinsert the power cables back into the power supply and the node will be healthy again. Verify the node status in the NetBackup Flex Scale infrastructure management UI:
Verify that all the services are up and running:
To view the power supply status in the NetBackup Flex Scale management infrastructure UI, navigate to .
Verify the power supply status in the iLO remote console.
