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  1. Home
  2. IT Analytics Report Reference Guide
  3. Backup Service Level Agreement (SLA) Reports
  4. Determining and Improving Backup Success Performance
  5. To determine and improve backup success performance
IT Analytics Report Reference Guide

To determine and improve backup success performance

  1. Navigate to the Backup Status SLA.

    See Backup Status SLA.

  2. For each day, week, or month, hold your cursor over the triangle icon at the top of each bar to display the success rate. Compare this rate against your SLA.

    Each bar represents a specific day. If no bar appears for a specific day, then no backup jobs ran that day.

  3. Use the chart to identify any jobs that failed.

  4. Identify any trends between failed jobs. For example, are the failed jobs associated with a particular tape drive or disk drive?

  5. See Configure a Backup SLA Policy.

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