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  1. Home
  2. IT Analytics Help
  3. Section VI. Data Collector Installation and Troubleshooting
  4. Data Collector Troubleshooting
  5. Host resources: Check host connectivity using standard SSH
  6. Checking Paths for SSH

Checking Paths for SSH

If you find messages in the metadata.log file that indicate that some of the commands are not found, then most likely the reason for it is the paths have not been set properly.

IT Analytics uses a non-interactive login shell to execute ssh commands on devices.

  1. Check the environment setting for the shell by running the command.

    [user@host ~] ssh <user>@<host> "env"

    Check the PATH shown in the output and make sure that it contains the path to all the commands required for IT Analytics for the OS platform of the host.

    Sample PATH for each of the host operating system platforms:

    Linux: /bin:/sbin:/usr/bin:/usr/sbin

    Solaris: /usr/xpg4/bin:/usr/sbin:/usr/bin

    AIX: /usr/bin:/usr/sbin

    HPUX: /usr/bin:/usr/sbin:/opt/fcms/bin:/sbin

    Note:

    Since Veritas Volume Manager is supported, its path needs to be included in the PATH env variable.

  2. In sudo environments, make sure that the sudo path is also in the PATH shown in the output of the above command.

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