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  1. Home
  2. IT Analytics Help
  3. Section VI. Data Collector Installation and Troubleshooting
  4. Uninstalling the Data Collector
  5. Uninstall the Data Collector on Windows

Uninstall the Data Collector on Windows

This uninstall process assumes that the Data Collector was installed using the standard installation process.

To uninstall the Data Collector software from a Windows host:

  1. Login to the Data Collector server as an administrator.
  2. Go to Control Panel > Add and Remove Program > Programs and Features and uninstall IT Analytics Data Collector.

The uninstaller may not delete the entire Data Collector directory structure. Sometimes new files that were created after the installation are retained along with their parent directories. If the Data Collector was upgraded from version 10.6 or older, you may find entries of Kafka and Zookeeper services on the services panel (default C:\Program Files\Aptare), even after the uninstallation of the Data Collector. You must manually delete the services and reboot the system.

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Manually Starting the Data Collector

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