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  1. Home
  2. IT Analytics Help
  3. Section V. Report Reference
  4. Backup Service Level Agreement (SLA) Reports
  5. Determining and Improving Backup Start Time Performance
  6. To determine and improve backup start time performance

To determine and improve backup start time performance

  1. Go to the Backup Start Time SLA.

    See Backup Start Time SLA .

  2. For each day, observe the number of backups in the bar graph's y-axis or hold your cursor over the color-coded segments to display the number of backups. Each segment represents 100% of the overall jobs for the day.

    Each bar represents a specific day. If no bar appears for a specific day, then either no backup jobs ran that day or no data is available because the Data Collector and the Reporting Database were not installed at that time.

  3. Identify the poorly performing jobs and the reasons for the poor performance:

    Click on the color-coded bar segments that represent poor performance as defined by your SLA, drilling down into the actual jobs. As a general guideline, the Backup Start Time SLA report provides a few metrics:

    Metric

    Performance

    Started Within 30 minutes

    Excellent

    Started Within 31-60 minutes

    Good

    Started Within 61-120 minutes

    Average

    Started After 120 minutes

    Poor

    Identify any trends between backup jobs. For example, are the poorly performing backup jobs associated with a particular server?

  4. Implement solutions to increase backup start time performance, such as:

    • Reduce the number of tape mounts.

    • Increase network speed.

    • Add additional processors or upgrade existing processors with faster processors.

    • Increase hard drive speed and size.

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