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  1. Home
  2. IT Analytics Help
  3. Section III. Certified configurations
  4. Data Collector server configurations
  5. Data Collector prerequisites

Data Collector prerequisites

This list includes the general Data Collector server prerequisites. Specific requirements are listed with each supported subsystem.

  • 64-bit OS.

  • When the IT Analytics system collects data from any vendor subsystem, the collection process expects name/value pairs to be in US English and requires the installation to be done by an Administrator with a US English locale. The server's language version can be non-US English.

  • Supports Amazon Corretto 17. Amazon Corretto is a no-cost, multi-platform, production-ready distribution of the Open Java Development Kit (OpenJDK).

  • For performance reasons, do not install Data Collectors on the same server as the IT Analytics Portal.

  • Install only one Data Collector on a server (or OS instance).

  • Verify the rpm fontconfig is installed. Fontconfig is a library designed to provide system-wide font configuration, customization and application access. If the rpm fontconfig is not installed, the installer will not be able to load User Interface Mode. This is a prerequisite for new Data Collector installations.

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