Portal log files
Key log files are managed by a logging subsystem, which manages the log size, and rolls and deletes old files. Log files are used only as an audit trail for troubleshooting, so they can be deleted safely.
Locations in this table represent the default locations, but these may have been modified for your environment.
Table: Portal Log Files
Log File Name | Default Location | Description |
|---|---|---|
access.log | C:\opt\apache\logs /opt/apache/logs | Standard Web server access log.Use this log to analyze request processing time, request method, page hit count, and session activity. |
itanalyticsagent-access*.log | C:\opt\apache\logs /opt/apache/logs | Standard Web Server access log. Logs all http transactions between the Data Collector and the Web Server. |
itanalyticsagent-error*.log | C:\opt\apache\logs /opt/apache/logs /opt/tomcat/logs | Standard Web Server error log file. Logs http transaction errors between the Data Collector and the Web Server. |
itanalyticsportal-access*.log | C:\opt\apache\logs /opt/apache/logs | Standard Web Server access log. Logs all http transactions between the browser based Portal application and the Web Server. |
itanalyticsportal-error*.log | C:\opt\apache\logs /opt/apache/logs | Standard Web Server error log file. Logs http transaction errors between the browser-based Portal application and the Web Server. |
itanalyticsStartup.log | /opt/aptare/logs | Contains startup and shutdown information for the Portal services (e.g., from running /opt/aptare/bin/xxx start|stop), If a service fails to start, check this log file for details. |
audit.log | C:\opt\tomcat\logs\ /opt/tomcat/logs/ | By default, logs portal login requests and user impersonations in the Portal web browser window. Modifications can be made to log additional user activity. |
catalina.out | C:\opt\tomcat\aptare-instances\portal\logs /opt/tomcat/aptare-instances/portal/logs | For Tomcat, this is the standard destination log file for System.out and System.err console messaging. |
datarcvr*.log | C:\opt\tomcat\logs /opt/tomcat/logs | Detailed logging for the data receiver - the servlet that receives data from the Data Collectors on the Primary Server(s). Logs Data Collector connection requests/issues, data received, and database interaction. |
error.log | C:\opt\apache\logs /opt/apache/logs | Standard Web Server error log file. |
portal*.log | C:\opt\tomcat\logs\ /opt/tomcat/logs/ | Detailed logging for the Portal servlet. Logs portal login requests, user impersonations, portal reports that are run - basically all actions in the Portal web browser window. Database problems are displayed as SQL exceptions and often list the associated Oracle error number (ORA nnn). |
stderr.log | C:\opt\tomcat\logs\ /opt/tomcat/logs/ | High-level log messaging for Tomcat. |
Tomcat Standard Log Files (Portal) | ||
admin*.log | C:\opt\tomcat\aptare-instances\portal\logs /opt/tomcat/aptare-instances/portal/logs | Apache Tomcat provides several file handlers that write messages to application-specific log files. The date is appended to admin in the name of the file. |
catalina*.log | C:\opt\tomcat\aptare-instances\portal\logs /opt/tomcat/aptare-instances/portal/logs | Apache Tomcat provides several file handlers that write messages to application-specific log files. The date is appended to catalina in the name of the file. |
host-manager*.log | C:\opt\tomcat\aptare-instances\portal\logs /opt/tomcat/aptare-instances/portal/logs | Apache Tomcat provides several file handlers that write messages to application-specific log files. The date is appended to host-manager in the name of the file. |
manager*.log | C:\opt\tomcat\aptare-instances\portal\logs /opt/tomcat/aptare-instances/portal/logs | Apache Tomcat provides several file handlers that write messages to application-specific log files. The date is appended to manager in the name of the file. |
Tomcat Standard Log Files (Data Receiver) | ||
admin*.log | C:\opt\tomcat\aptare-instances\agent\logs /opt/tomcat/aptare-instances/agent/logs | Apache Tomcat provides several file handlers that write messages to application-specific log files. The date is appended to admin in the name of the file. |
catalina*.log | C:\opt\tomcat\aptare-instances\agent\logs /opt/tomcat/aptare-instances/agent/logs | Apache Tomcat provides several file handlers that write messages to application-specific log files. The date is appended to catalina in the name of the file. |
host-manager*.log | C:\opt\tomcat\aptare-instances\agent\logs /opt/tomcat/aptare-instances/agent/logs | Apache Tomcat provides several file handlers that write messages to application-specific log files. The date is appended to host-manager in the name of the file. |
manager*.log | C:\opt\tomcat\aptare-instances\agent\logs /opt/tomcat/aptare-instances/agent/logs | Apache Tomcat provides several file handlers that write messages to application-specific log files. The date is appended to manager in the name of the file. |