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  1. Home
  2. IT Analytics Help
  3. Section XVI. System Administration
  4. Working with Log Files
  5. Data collector log files

Data collector log files

Before resorting to examining Data Collector logs, use the following System Administration reports to check collection status:

  • Collection Message Summary

  • Data Collection Schedule Summary

  • Data Collector Status Summary

  • File Analytics Collection Status

You can also view live collection status using the Collection Status page on the Admin tab.

The data collection process logs activity to provide additional processing details that support troubleshooting. Use the Admin > Advanced > Support Tools feature to request a support package that contains Data Collector Server files. To identify specific files, it may be helpful to have some knowledge of the logging structure and naming conventions.

Refer to the following sections to understand the logging structure.

  • See Data collector log file organization.

  • See Data collector log file naming conventions.

  • See General data collector log files.

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