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  1. Home
  2. IT Analytics Help
  3. Section IV. End user
  4. Provide Portal access and user privileges
  5. Deactivating user accounts

Deactivating user accounts

Consider deactivating a user's account if that user does not intend to use the Portal for an extended period of time, such as in the event of an employee's leave of absence. If you want to permanently suspend the user account, refer to the following.

See Removing portal users.

To deactivate a user account

  1. Select Admin > Users > Users and Privileges. The window displays all Portal users.
  2. Search for a user if required.

    See Searching for users and user groups.

  3. Select the user to deactivate, and click Edit. The user's profile is displayed on the Details tab.
  4. Select No from the Active drop-down list, and click OK.

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