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  1. Home
  2. IT Analytics Help
  3. Section IV. End user
  4. Alert configuration
  5. Add/Edit an Alert Policy
  6. Scope Example: Data Protection: Monitor for High Job Failure Rate

Scope Example: Data Protection: Monitor for High Job Failure Rate

Rule

High Job Failure Rate

Scenario

Monitor all backup products in your datacenter that meet the threshold criteria for a failure percentage. This is a scheduled policy.

  1. Navigate to Alert>Alert Configuration>Alert Policy Administration.

  2. Click Add.

  3. Choose the Alert Rule: High Job Failure. Double-click or click Continue to advanced to the next screen.

  4. Name the Policy and set the Symptom Frequency to Every time.

    See Name the Policy and Define Time Intervals.

  5. Choose or create the notification for a Warning and Critical Alert. Alert Notifications must be defined before the Alert Policy is created to select them for alerts. You can also click Add Alert Notification and define it when you configure the Alert Policy.

    See Adding an Alert Notification Delivery Method.

  6. Under the Scope heading, click the Edit icon.

  7. Click Groups and select All Products. The benefit of selecting All Products is that when new vendors are added to your datacenter they are picked up automatically by the Alert Policy.

  8. Under the Threshold Setting heading, click the Edit icon.

  9. Set the threshold and click Active toggle button to define the trigger for an alert. In this example, choose the Operator as greater than or equal to and we will set a value of 50 to indicate a Job failure rate 50% is considered a Warning threshold and 80 to indicate a Critical threshold.

  10. Enable the Alert Policy by clicking the Active checkbox beside the Alert Policy Name field.

  11. Click Save. The Alert Policy is displayed on the Alert Policy Administration page.

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Scope Example: Data Protection: Monitor Backup Jobs

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