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  1. Home
  2. IT Analytics Help
  3. Section IV. End user
  4. Alert configuration
  5. License Usage Alert Rule

License Usage Alert Rule

The License Usage rule can be used to created a policy to alert on usage percentage and approaching expiration dates for licensed modules. License usage awareness is important because once limits have been reached, data for any new devices will not be captured and in the case of expiration, Portal access can be denied until renewal.

This System Administration rule is a special category of alert rule and only available to Super Users in the root domain. In general, once rules are configured, you save the custom instance and create the Alert Policy. An initial instance of the License Usage policy is set to Active and comes configured with:

  • Default name

  • Schedule

  • Scope

  • Threshold settings for license expiration reminders and usage percentages for overage

These settings allow IT Analytics to report on and ultimately display notifications for critical licensing issues.

Setting the Alert Notification

License usage information is available in the reports License Summary and Alert Summary, but you can choose to be notified when the thresholds are met or nearing. To do so, you must define how the alert is delivered. This is not part of the pre-configured settings.

See Adding an Alert Notification Delivery Method.

When you log into the Portal, a pop-up is displayed until the notification method is configured. The pop-up can also be disabled by de-activating the License Usage alert policy or deleting it entirely. A new License Usage policy can be added at any time.

See Deleting an Alert Policy.

See Add/Edit an Alert Policy.

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