Restoring the IT Analytics system
The following steps provide guidelines for restoring your system; however, depending on your circumstances, all of these steps may not be relevant.
To perform a full system restore:
Follow your company's process to perform a system restore from the full system backup that you took, as described in the previous sections. This should restore the application directories and files, in addition to any OS level-specific files, such as the Windows registry, boot sectors, etc.
Restore the Oracle database.
Note:
If you do not have a full system backup, it still may be possible to recover by re-installing the IT Analytics application, re-installing the Oracle binaries, and then restoring the Oracle database. Contact Cohesity Support if you need to follow this recovery method.
If your data loss is isolated to the Oracle database, it may be possible to skip a full restore and proceed with restoring the Oracle database.
IMPORTANT: Before you try to restore the Oracle database, contact Support. The following steps provide guidance for restoring your database; however, once again, depending on your circumstances, all of these steps may not be relevant.
Import the most recent version of the database that you exported.
If the import of the database fails it is likely that there are issues with your Oracle environment that are preventing Oracle from starting. In this case you will need to restore the database files from your Cold Backup.
Using the backup software that you used to perform a cold backup of the database, restore the database with the most recent successful Cold Backup. If you do not have a successful Cold Backup of the Oracle database, import the most recent version of the database that you exported.