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  1. Home
  3. IT Analytics Help
  5. Section VI. Data Collector Installation and Troubleshooting
  7. Install and configure IT Analytics Data Collector on MSCS environment
  9. Cluster Data Collectors with MSCS on Windows

Cluster Data Collectors with MSCS on Windows

Prerequisites

  • Microsoft Cluster Server (MSCS) is already provisioned.

  • NetBackup primary server is already clustered under MSCS and online on Node1.

  • A disk of at-least 100 GB size is attached to all nodes in the cluster - to be used to install IT Analytics Data Collector.

Installing and configuring IT Analytics Data Collector in MSCS

Steps to be performed on Node1:

  1. Verify whether a shared disk of minimum size of 100 GB is attached to Node1.
  2. Create storage resource for the disk in the cluster. (Storage > Disks > Actions > <Disk name>)

    In the image below ITA Disk represents the shared disk for the Data Collector.

  3. Get the shared disk (ITA Disk) online on Node1 and identify the drive letter.

    Note:

    Ensure the disk has the same drive letter across all cluster nodes.

  4. Optional: Add Agent URL to C:\Windows\System32\drivers\etc\hosts file. This step is required if the agent URL is not updated on the DNS.

    Example:

    10.xx.yy.zz   itanalyticsportal.vxindia.veritas.com itanalyticsportal
10.xx.yy.zz itanalyticsagent.vxindia.veritas.com itanalyticsagent
  5. Install and Configure IT Analytics Data Collector on new shared drive (ITA Disk).

    See Install Data Collector Software on Windows.

  6. Verify that services Aptare Agent, Aptare Agent Kafka, and Aptare Agent ZooKeeper are created on services panel and are online.
  7. Execute checkinstall.bat utility and ensure it is returning SUCCESS. The checkinstall.bat utility will be available at <Shared disk drive>\veritas\AnalyticsCollector\mbs\bin.

  8. Change the service type for Aptare Agent, Aptare Agent Kafka, and Aptare Agent ZooKeeper services from Automatic to Manual from services panel.

  9. Stop the services for Aptare Agent, Aptare Agent Kafka, and Aptare Agent Zookeeper on Node1.
  10. Move the storage resource to Node 2 on the cluster. Go to Failover Cluster Manager > Storage > Disks > select the shared disk (ITA disk) > on the right side below Actions > Move Available Storage > Select Node> select Node 2.

Steps to perform on Node 2:

  1. Ensure to move the IT Analytics shared disk (ITA disk) from Node 1 to Node 2. Go to FailOver cluster manager > Storage > Disks > select the shared disk (ITA Disk).
  2. Verify that the shared disk (ITA disk) is online and available on the Node 2.
  3. On the right side below Actions, select Move Available Storage > Select Node > Select Node 2.
  4. Optional: Add Agent URL to C:\Windows\System32\drivers\etc\hosts file. This step is required if the agent URL is not updated on the DNS.

    Example:

    10.xx.yy.zz  itanalyticsportal.vxindia.veritas.com itanalyticsportal
10.xx.yy.zz  itanalyticsagent.vxindia.veritas.com itanalyticsagent
  5. Create services for Aptare Agent, Aptare Kafka, and Aptare ZooKeeper by executing:

    • For Aptare Agent: <Shared disk Drive>:\Veritas\AnalyticsCollector\mbs\bin\installservice.bat.

    • For APTARE Agent ZooKeeper Service: <Shared disk Drive>:\Veritas\AnalyticsCollector\mbs\bin\setupZookeeperService.bat.

    • For APTARE Agent Kafka Service: <Shared disk Drive>:\Veritas\AnalyticsCollector\mbs\bin\setupKafkaService.bat.

    • Change the service type from Automatic to manual from services panel.

    • Start the services from services.msc.

  6. Execute checkinstall utility and ensure it returns SUCCESS. The checkinstall.bat utility will be available at <Shared disk drive>:/veritas/AnalyticsCollector/mbs/bin.
  7. Stop the services for Aptare Agent, Aptare Agent Kafka, and Aptare Agent ZooKeeper on Node 2.

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