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  1. Home
  2. IT Analytics Help
  3. Section VII. Data Collector Installation and Configuration for Cohesity NetBackup
  4. Configure SSL
  5. Test and troubleshoot SSL configurations

Test and troubleshoot SSL configurations

The following sections cover common configuration for testing and troubleshooting.

Note:

If the URLs for the portal UI and the data receiver are not published in DNS, entries will be required in the hosts file of the server attempting connection.

Test if SSL is set up for the Portal
  • Enter https://itanalyticsportal.<domainname>/ in a browser.

    The Portal login page should display.

Test if SSL is set up for Data Collection
  1. Enter https://itanalyticsportal.<domainname>/ in a browser. The following should display: Cohesity IT Analytics Data Receiver.

  2. Enter https://itanalyticsportal.<domainname>/servlet/util/in a browser.

    The error message, GET not SUPPORTED. Illegal Operation!!!, must be displayed.

If a self-signed certificate is used, configure the Data Collector to trust the certificate. In cases where the certificate authority (CA) is not trusted, as may be the case when using a self-signed or unknown certificate, both the Data Collector and the Upgrade Manager will need to have the certificate imported into the keystore to ensure that the Data Collector can communicate using SSL.

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Enable / Disable SSL for emailed reports

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Keystore file locations on the Data Collector server

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